General Questions

What is the AfCFTA/AIDA Impact Assessment Platform?
The AfCFTA/AIDA Impact Assessment Platform is a comprehensive digital tool developed by AUDA-NEPAD, the AfCFTA Secretariat, and the African Union Commission to monitor and evaluate the implementation and impact of the African Continental Free Trade Area (AfCFTA) and the Accelerated Industrial Development for Africa (AIDA) initiative across all 54 African countries.
Who can use this platform?
The platform serves multiple user groups:
  • Stakeholders: Business owners, exporters, importers, and manufacturers can complete surveys
  • Government Officials: Country focal points can manage data and generate reports
  • Administrators: AUDA-NEPAD staff manage the platform and analyze data
  • Researchers: Analysts can access aggregated data for policy research
Is the platform free to use?
Yes, the platform is completely free for all users. It is funded by the African Union and development partners to support continental integration and industrialization efforts.
What languages are supported?
Currently, the platform is available in English and French. Additional African Union working languages (Arabic, Portuguese, Spanish, and Swahili) will be added in future updates.

Survey Questions

How long does it take to complete a survey?
Survey completion time varies by tool:
  • Tool A (AfCFTA Impact): 10-15 minutes
  • Tool B (Enabling Environment): 5-8 minutes
  • Tool C (AIDA Industrialization): 15-20 minutes
You can save your progress and return later to complete any survey.
Can I complete surveys multiple times?
Yes, you can complete surveys for different products, time periods, or business units. However, please avoid submitting duplicate responses for the same product/period as this may affect data quality.
What if I don't know the answer to a question?
Most questions include a "Not Applicable" or "Don't Know" option. If you're unsure about specific data (like exact trade volumes), you can provide estimates. It's better to give your best estimate than to skip the question entirely.
Can I edit my survey responses after submission?
Once submitted, survey responses cannot be edited directly. However, you can contact our support team at aida@auda-nepad.org within 48 hours of submission to request corrections.

Technical Questions

What browsers are supported?
The platform works best on modern browsers:
  • Google Chrome (version 90+)
  • Mozilla Firefox (version 88+)
  • Safari (version 14+)
  • Microsoft Edge (version 90+)
We recommend keeping your browser updated for the best experience.
Can I use the platform on mobile devices?
Yes! The platform is fully responsive and works on smartphones and tablets. However, for the best experience when completing surveys or viewing detailed reports, we recommend using a desktop or laptop computer.
What should I do if the platform is not loading?
Try these troubleshooting steps:
  1. Check your internet connection
  2. Clear your browser cache and cookies
  3. Try a different browser
  4. Disable browser extensions temporarily
  5. Contact support if the problem persists
How do I reset my password?
Click the "Forgot Password" link on the login page, enter your email address, and you'll receive a password reset link. If you don't receive the email within 10 minutes, check your spam folder or contact support at aida@auda-nepad.org.

Data & Privacy

Is my data confidential?
Yes, absolutely. All survey responses are strictly confidential. We aggregate data at the country and sector levels to protect individual firm identities. Your specific responses will never be shared publicly or with third parties.
How is my data used?
Your data is used exclusively for:
  • Analyzing AfCFTA and AIDA implementation progress
  • Generating aggregated country and regional reports
  • Informing policy decisions and recommendations
  • Academic research (only aggregated, anonymized data)
We never use your data for commercial purposes or share it with competitors.
Can I request deletion of my data?
Yes, you have the right to request deletion of your personal data. Contact our data protection officer at aida@auda-nepad.org. Note that aggregated, anonymized data used in published reports cannot be removed.
Who has access to the survey data?
Access is strictly controlled:
  • Platform Administrators: AUDA-NEPAD staff (aggregated data only)
  • Country Focal Points: Their country's aggregated data
  • Researchers: Anonymized, aggregated data for approved studies
  • You: Your own submitted responses
All users sign confidentiality agreements and data is encrypted in transit and at rest.

Still Have Questions?

Our support team is here to help you!

Email: aida@auda-nepad.org
Phone: +27 11 256 3600
Hours: Monday-Friday, 08:00-17:00 (CAT)

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